Help & Support

The Brandeis IBS Help Desk has updated our list of services to assist you as classes move to an online format. Please see the links below for information on how to get help with a wide array of services.

  • Computer Security

    • Apply updates: enable automatic updates on your computer to keep your system secure and up-to-date.
      Mac  | Windows

    • Install and run anti-virus software: if your machine does not have anti-virus software, you must download and run McAfee which is available to the Brandeis community for free. Anti-virus tools will protect your computer from viruses, malware, and unauthorized access.
      Mac  |  Windows

  • Software
    • On The Hub contains software options to support your classes including. Some are free, others are discounted. Click the link above to view the full list of offerings like Office, Stata, Matlab (Mathworks) and more

    • R and R Studio can be found at these links below. They are free to download and use.


New to Brandeis? Get connected opening a UNET ID and connecting to the Brandeis wireless network EDUROAM. These items will provide you with high-speed Internet access both on campus and at participating EDUROAM schools, personal and secure file storage space, and access to campus resources.


Research & Labs

Brandeis IBS Technology strives to provide research solutions for our students, faculty, and guests. Take advantage of the Business & Economics Lab, featuring Bloomberg, and the Brandeis IBS Computer Cluster, providing access to software, research resources, printing, and more.


Classroom Technology

Each classroom is outfitted with state of the art computing systems, software, and technology-based teaching tools. A number of executive classrooms include custom video capture solutions.


Building Management

The Brandeis IBS Building Management Department located within the Brandeis IBS Technology Department works with the University Facilities Department to accomplish tasks related with Brandeis IBS buildings. 


University Technology Contacts

Sachar/IBS Help Desk

P:  781-736-4853

ITS Help Desk
P: 781-736-4357

BUSS System
P: 781-736-7782

P: 781-736-7782

P: 781-736-7782

P: 781-736-4385